FAQ

Is my device (e.g., smartphone, tablet) compatible with Tecla?

In order to enable control via external switches, a full Tecla system requires both the Tecla Shield an the Tecla Access app installed on the host device (see the Tecla Basics page). Currently, a Tecla Access app is available for Android-powered devices. However, not all Android devices are created equal, and some manufacturers break the accessibility features that the Tecla Access app requires to work properly. The Tecla Access open-source project maintains a Tecla device compatibility list. With new Android devices coming into the market almost every day, this list is by no means comprehensive, but it will help guide potential Tecla users when choosing a suitable device.

Is my switch compatible with the Tecla Shield?

The Tecla Shield is compatible with any standard ability switch that uses a 3.5mm or 1/8″ mono plug. This includes buddy buttons, sip & puff switches, tongue switches and may other adapted switches.

Is my wheelchair compatible with the Tecla Shield?

Wheelchair compatibility with the Tecla Shield does not actually depend on the model of the wheelchair itself, but on whether or not you have an Environmental Control Unit (ECU) compatible with the Simple Electrical Transducer (SET) standard. If you already have access to a computer directly from your powered wheelchair, then your wheelchair is most likely ready to work with the Tecla Shield because computer access solutions typically have the same requirements. To confirm though, we recommend you talk to your wheelchair provider or a rehabilitation specialist near you. Ask them if your wheelchair has an Environmental Control Unit (ECU) compatible with the Simple Electrical Transducer (SET) standard (also known as the TRACE standard). If the answer is yes, then you are all set!

How does the Tecla Shield connect to my powered wheelchair?

The Tecla Shield connects to powered wheelchairs through an Environmental Control Unit (ECU), also known as Appliance Control Unit (ACU). The ECU/ACU is a device that allows external devices to be controlled directly from the wheelchair’s driving controls.

What are the requirements for wheelchair compatibility with the Tecla Shield?

The only requirement for powered wheelchair compatibility with the Tecla Shield is that the chair has an Environmental Control Unit (ECU) that follows the Simple Electrical Transducer (SET) standard (also known as the TRACE standard). If you are not sure whether you already have an ECU, you can ask your wheelchair provider or a rehabilitation specialist near you.

What accessories do I need to set up Tecla and how much do they cost?

Depending on how you want to use Tecla, different accessories may be needed. The simplest set up may involve, for example, having the Tecla Shield and the smartphone sitting on a bedside table with a power outlet nearby. In this case, all you may need is a holder for the smartphone, which we can include with your order for CAD$ 34.99. In this case, the Tecla Shield may be plugged directly to the wall. On the other hand, the most complex set up would involve installing the Tecla Shield on a powered wheelchair. The accessories needed in this case will likely be a battery pack (CAD$ 74.99), a wheelchair mount (CAD$ 74.99) and the phone holder (CAD$ 34.99). When you are ready to place your order, you will be able to choose the accessories you want to include with it.